Residential FAQ

1. When is my rent due and where can I pay my rent?

Rent can be made by depsit into our dedicated rent account or paid by money order sent by mail to:

BIBI PROPERTIES
950 Herrington rd C150
LAWRENCEVILLE, GEORGIA 30044

Payment can be made Monday throught Friday from 9AM to 5PM.

Please specify your rental address in the memo field of your money order.

Acceptable forms of rent payment are Cashiers Checks or Money Orders. We are unable to accept cash or credit cards at this time. We look forward to offering rent payments on-line or by automatic debit very soon.

2. How do I get help for a maintenance problem?

All maintenance requests must be made in writing. You may submit your request through our website or by emailing your maintenance request.

3. How long should I wait to hear back from someone regarding a maintenance problem?

In a non-emergency situation, please allow three days. If you have not heard from our office or our vendor in three days, please contact the officer directly.

4. What do I do in an emergency?

**For FIRE, GAS or Natural Disasters, call 911 First!*
After first calling 911, please call our office number 770-246-1000 and leave a brief, detailed message and mark it as urgent. The system will automatically send a message to our 24 hour emergency pager.

5. What am I responsible for maintaining?

Residents of apartment units are responsible for maintaining heating filters and fresh smoke detector batteries at all times. This may mean changing them at least twice each year or more frequently as needed. Light bulbs that are easily accessible also need to be maintained by the residents. In certain situations, yard maintenance may be required. Please refer to your individual residential lease.

Residents of single family residences are responsible for maintaining everything in the premises.Check your residential lease agreement..

6. Do I need approval to paint or change something in the home I am renting?

Any and all changes or modifications to the property must be requested in writing to your property manager.

7. Do I need renter’s insurance?

It is highly recommended that all residents carry enough insurance to cover themselves and their personal property. Please consult with your insurance agent for specific details.To encourage all residents carry a renters insurance polisy BIBI PROPERTIES has a renters insurance program whereby we pay the first month payment for the policy for you.

8. What happens if I need to move before the end of my lease?

Please refer to your copy of your residential lease. Contact the office as soon as possible to discuss this situation in detail.

9. What do I do if I need to move out?

It is required that you provide 30 days notice in writing to BIBI PROPERTIES. You can mail this notice through US MAIL or drop it off at our office through the mail slot on the front door. You may also e-mail it to BIBIVENTURES@YAHOO.COM or fax at 770-343-9520

10. What happens if only one roommate wants to move out?

Contact the office directly for the necessary forms to remove one roommate from the lease paperwork and/or have a new roommate added. Your property manager will discuss the lease re-write fee as well as the procedures for handling the security deposit.

BIBI PROPERTIES (Property Management & Investment Consultants) is an Equal Housing Opportunity property management company.

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